UK Bank TSB Admits 1,300 Accounts Hit By Fraud Amid IT Meltdown
UK Bank TSB Admits 1,300 Accounts Hit By Fraud Amid IT Meltdown
Published on June 07, 2018 at 03:20PM
An anonymous reader shares a BBC report: Life savings have been stolen from TSB accounts by fraudsters "exploiting" the bank's IT problems, with 1,300 people losing money. On occasions, people were waiting on the phone for up to nine hours to report cases, the bank's boss Paul Pester has told MPs. He said that 70 times the normal level of fraud attacks were seen last month. The introduction of a new IT system in April left customers struggling to make transactions and see their balances. The bank said it would compensate customers in full for any fraud they suffered. The evidence came after the financial regulator confirmed that it was investigating TSB and criticised Mr Pester for an "optimistic view" of services after the meltdown.
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Published on June 07, 2018 at 03:20PM
An anonymous reader shares a BBC report: Life savings have been stolen from TSB accounts by fraudsters "exploiting" the bank's IT problems, with 1,300 people losing money. On occasions, people were waiting on the phone for up to nine hours to report cases, the bank's boss Paul Pester has told MPs. He said that 70 times the normal level of fraud attacks were seen last month. The introduction of a new IT system in April left customers struggling to make transactions and see their balances. The bank said it would compensate customers in full for any fraud they suffered. The evidence came after the financial regulator confirmed that it was investigating TSB and criticised Mr Pester for an "optimistic view" of services after the meltdown.
Read more of this story at Slashdot.
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UK Bank TSB Admits 1,300 Accounts Hit By Fraud Amid IT Meltdown
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June 07, 2018
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